FAQ

Who Do You Ship Through? TOP

We ship all orders through the United States Postal Service.

Once we have received your payment, we strive to send out

packages daily in order to ensure your items arrive to you ASAP!

When Will My Order Ship? TOP

Orders are usually shipped out within 3-5 business days.

Orders placed on Friday and the weekends will go out the next week.

We do not ship on Saturday, Sunday or on holidays

I Placed an Order and then I Recieved a Refund, What's Going On? TOP

Unfortunately, it means that an item in your order is not available or that we found an issue with the item.

We will usually send an e-mail alerting you that an item is out of stock or flawed and that you have been refunded.

An Item I Want Is Out Of Stock, Will It Be Restocked? TOP

Unfortunately, we cannot always reorder the items we have carried.

If an item sells out super quick, we will try as hard as we can to restock it.

The restock may be in a few days or it could be a few weeks. It all depends on how quickly our vendor

can get us the merchandise.

How Come Some Items Don't Come In Bigger Sizes? TOP

When we order products from the vendors they usually only come in sizes Small-Large. If the item is available in more sizes then we will order those as well. The vendors do not take sizing requests and we get what is available.

Our Return Policy TOP

Our return policy is exchange only. Items will only be accepted for exchange if, they have all original tags,and have not be worn or washed. Items will only be eligible for exchange if they are delivered back to Buy The Way's shipping department 14 days after the item was purchased, with the original receipt.  
 
Shipping charges are non refundable.
 
All sale items are final. 

Helping Shipping Info TOP

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping rates will vary depending on weight of the item, or items and size. All weights will be rounded up to the next full pound.

Love What You Got? TOP

If you love what you got, share it with us on our Facebook wall or tag us on Instagram #shopbtw! We love hearing customer feedback!!

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