- Who Do You Ship Through?
- When Will My Order Ship?
- I Placed an Order and then I Recieved a Refund, What's Going On?
- An Item I Want Is Out Of Stock, Will It Be Restocked?
- How Come Some Items Don't Come In Bigger Sizes?
- Our Return Policy
- Helping Shipping Info
- Love What You Got?
Who Do You Ship Through? TOP
We ship all orders through the United States Postal Service.
Once we have received your payment, we strive to send out
packages daily in order to ensure your items arrive to you ASAP!
When Will My Order Ship? TOP
Orders are usually shipped out within 3-5 business days.
Orders placed on Friday and the weekends will go out the next week.
We do not ship on Saturday, Sunday or on holidays
I Placed an Order and then I Recieved a Refund, What's Going On? TOP
Unfortunately, it means that an item in your order is not available or that we found an issue with the item.
We will usually send an e-mail alerting you that an item is out of stock or flawed and that you have been refunded.
An Item I Want Is Out Of Stock, Will It Be Restocked? TOP
Unfortunately, we cannot always reorder the items we have carried.
If an item sells out super quick, we will try as hard as we can to restock it.
The restock may be in a few days or it could be a few weeks. It all depends on how quickly our vendor
can get us the merchandise.
How Come Some Items Don't Come In Bigger Sizes? TOP
When we order products from the vendors they usually only come in sizes Small-Large. If the item is available in more sizes then we will order those as well. The vendors do not take sizing requests and we get what is available.
Our Return Policy TOP
Helping Shipping Info TOP
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Shipping rates will vary depending on weight of the item, or items and size. All weights will be rounded up to the next full pound.
Love What You Got? TOP
If you love what you got, share it with us on our Facebook wall or tag us on Instagram #shopbtw! We love hearing customer feedback!!